Industries > Customer Reviews

The following represents a few representative answers from a survey conducted with real MeasurLink® users.

MeasurLink® SPC Real-Time

Question: Overall what is your impression of MeasurLink® SPC Real-Time?

  1. Highly pleased. The product is first and foremost, very versatile. Secondly, it is easy to setup and use. We have no noted dislikes.
  2. MeasurLink® SPC Real-Time provides easy report printing, easy editing and the save screen layout let's me define what I want my operators to see.
  3. This program paid for itself in two weeks. It has all the necessary tools without going overboard on a lot of unnecessary bells and whistles.

Question: How does MeasurLink® SPC Real-Time increase your company's productivity (e.g. customer reports, defect reduction, corrective action, line management, etc.)?

  1. We are in the infant stages of SPC. At the present time it is and excellent measure of a drift in the process that could cause product to be out of spec. We hope to graduate to predictability and to process improvement as our next step.
  2. The sampling and SPC charts allow us to identify variation and problems earlier. This leads to a better quality product for our customer and reduced rework or scrap if problem is detected.
  3. MeasurLink® SPC Real-Time has had a major impact on reducing defects, reducing field complaints, and reducing internal scrap, repair and off production costs.
  4. MeasurLink® keeps track of parts in process much easier and faster. I don't need all the file cabinet space I used to use.

Question: If you had the option would you purchase SPC software? why or why not?

  1. Without question. The manual ledger that we kept for years were not actionable. They were identifiable, but not a visual message.
  2. We already have the MeasurLink® SPC Real-Time software for our data collection on the shop floor. The operators are very pleased with the program. In the past data was manually collected and calculated.

MeasurLink® SPC Process Manager

Question: Overall what is your impression of MeasurLink® SPC Process Manager?

  1. Having the ability to monitor critical processes in real-time without having to continuously walk out to the inspection area is a real time-saver! Also the ability to look at assignable causes and operator notes when a process tilts towards an out of control state has saved a lot of scrap in production.

Question: How does MeasurLink® SPC Process Manager increase your company's productivity (e.g. customer reports, defect reduction, corrective action, line management, etc.)?

  1. It helps defect reduction because the QC personnel can visually see where the process is centered, where it is going and the cause and effect relationship of assignable causes and defective parts.

Question: If you had the option would you purchase SPC software? why or why not?

  1. Yes, I would purchase SPC software because when used correctly, it is a powerful quality tool.

Question: If you had the option, would you purchase MeasurLink® software? why or why not?

  1. I would buy MeasurLink® software because it easily allows you to perform what I consider the most important function of SPC during data collection. By using process and product traceability along with notes, timestamps, and assignable causes, MeasurLink® bridges the relationships between inputs and outputs so assignable causes can be eliminated.

Question: If you had the option, would you purchase MeasurLink® software? why or why not?

  1. Yes, I already make to be what I now know to be the right choice.
  2. MeasurLink® is easy to learn. It reduces PC time and gets better reports to managers…outstanding user manual and technical support.

MeasurLink® SPC Process Analyzer

Question: Overall what is your impression of MeasurLink® SPC Process Analyzer?

  1. Like the way you can filter jobs for traceability and perform comparative studies between machines, operators, etc. in order to get the big picture on how a certain process runs.
  2. I was impressed with Process Analyzer. It is very straightforward in the manner that allows one to choose and break down particular runs or merge and filter runs. It has all the necessary tools for identifying and determining the correct course of action for process improvement.
  3. I was very impressed with the MeasurLink® SPC Process Analyzer, it is very user friendly, it combines runs fast and accurately.
  4. Very impressed by the ability to sort, filter or append data. Like the fact that program is SQL database and runs with excellent performance.

Question: How does MeasurLink® SPC Process Analyzer increase your company's productivity (e.g. customer reports, defect reduction, corrective action, line management, etc.)?

  1. Process Analyzer helps us pinpoint process problems and variabilities.
  2. The reports will greatly support the correct course of action whether it is tool maintenance or process changes. More importantly is the knowledge gained in helping operators become proactive rather than reactive which ultimately leads to defect reduction.
  3. MeasurLink® SPC Process Analyzer has given us the capability of combining specific runs for a better overall picture on how the process is running. The assignable causes can be analyzed and then eliminated. This will increase productivity and decrease corrective action and/or rejections.
  4. We are currently pursuing third party certification to QS9000 which requires continuous improvement. This program will allow us to demonstrate CI by tracking Cp and Cpk over time.
  5. Just on the quarterly report alone I was able to cut the amount of time spent by 50%.

Question: If you had the option would you purchase SPC software? why or why not?

  1. Yes, having inspection results available for our customers within seconds is great. Instead of searching through paper files on past jobs, I can pull it up on the computer in no time at all.
  2. Yes. When used correctly it definitely is a time saver.
  3. Yes. Our company is pretty big in cutting down on transactions. Manual SPC takes too much time.

Question: If you had the option, would you purchase MeasurLink® software? why or why not?

  1. Yes, I like the design of the program. It is very user friendly.
  2. I would purchase MeasurLink®. It is obvious that Mitutoyo is very customer driven. Direct input from the customer seems to be a priority here unlike other SPC software developers.
  3. Yes. I would purchase MeasurLink® software, it is very user friendly and has a very good technical staff.

MeasurLink® Gage R&R

Question: Overall what is your impression of MeasurLink® Gage R&R?

  1. Excellent gage R&R program. Very friendly to use.
  2. Graphics are impressive, 15 appraisers/15parts/15trials is an advantage.
  3. Overall, I liked it real well. It is easy to use, quick and gives lots of data in a variety of forms. The plots are well organized and easy to interpret.

Question: Has your company achieved or are you currently working toward quality certification? (i.e. IS09000, QS9000) If so, how can MeasurLink® Gage R&R help?

  1. Working toward ISO9000. This software helps us to meet requirements for GR&R studies

Question: If you had the option would you purchase R&R software? why or why not?

  1. Yes - Ease in calculating R&R - Able to use more than 3 inspectors or 3 trials, as with the standard form.
  2. Yes, it helps with inspector/operator certification as well as tool certification.
  3. Yes, we can use the software to quantify the variation between inspectors and reduce it.
  4. Yes, in order to be competitive, companies need gage R&R studies for efficiency.
  5. Yes, definitely. Gage R&R cannot be effective without software support in the production environment.
  6. Yes, to save time analyzing.

Question: If you had the option, would you purchase MeasurLink® software? why or why not?

  1. Yes - Best I've seen on the market.
  2. Yes, because it is fast and user friendly and well integrated with the MeasurLink® SPC software.
  3. Yes, as part of our overall data measurement system, MeasurLink® Gage R&R helps us to verify and provide evidence of accuracy.
  4. Yes, excellent software and technical support.
  5. Yes, MeasurLink® provides the flexibility and powerful graphics to solve measurement system problems.
  6. Yes, because of its ease of use and presentation of data.